CUSTOMER BENEFITS
The benefits and services afforded to each of our customers are contractually guaranteed and
managed through a state-of-the-art in-house software application.

  • A three (3) -year warranty is guaranteed on all repairs.
  • Immediate contact with your policy holder once assingment is received.
  • 24-hour emergency response is available seven (7) days a week, 365 days a year.
  • Database lookup provides policyholders with a choice of contractors close to
    their home or business.
  • Emergency response (your selected contractor or mitigator will be on-site in
    less than 4 hours in emergency situations)
  • Consumer confidence enhanced through independent credit checks conducted
    annually on contractors.
  • Objective certification process utilized to secure contractors resulting in reduced risk of litigation to insurance community.
  • Estimates & digital photos are required in an electronic format.
  • In-house software application developed to manage the repair process & to provide
    documented history.
  • Management of the repair process reduces service related issues resulting in less phone calls to agents & adjusters.

Our network of contractors and mitigators are experienced professionals on the approved list of most major insurance companies.