CUSTOMER BENEFITS
The benefits and services afforded to each of our customers are contractually guaranteed and managed through a state-of-the-art in-house software application.
- A three (3) -year warranty is guaranteed on all repairs.
- Immediate contact with your policy holder once assingment is received.
- 24-hour emergency response is available seven (7) days a week, 365 days a year.
- Database lookup provides policyholders with a choice of contractors close to
their home or business. - Emergency response (your selected contractor or mitigator will be on-site in
less than 4 hours in emergency situations) - Consumer confidence enhanced through independent credit checks conducted
annually on contractors. - Objective certification process utilized to secure contractors resulting in reduced risk of litigation to insurance community.
- Estimates & digital photos are required in an electronic format.
- In-house software application developed to manage the repair process & to provide
documented history. - Management of the repair process reduces service related issues resulting in less phone calls to agents & adjusters.
Our network of contractors and mitigators are experienced professionals on the approved list of most major insurance companies.
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